Access to Information

Anyone can access and request information we hold under the Data Protection Act 2018, Freedom of Information (Scotland) Act 2002 and Environmental Information Regulations 2004.

How to Request Personal Information

The Data Protection Act 2018 protects personal information. Under the Act, you have the right to ask if we process any personal information relating to you. If you request your own personal data under the Act, this request is known as a 'subject access request' or a 'SAR'.  You can expect to receive an acknowledgment to your request within 3 working days. If you would like to make a SAR relating to personal data held in respect of any services provided by CWBL, please get in touch.

Write to:
Data Protection Officer
Skills Development Scotland
Monteith House
11 George Square
Glasgow
G2 1DY

Email:
Data Protection Officer at SDS
DPO@sds.co.uk

Freedom of Information

The Freedom of Information (Scotland) Act 2002 requires Scottish public authorities to produce and maintain a publication scheme. Authorities are under a legal obligation to:

  • Publish the classes of information that they make routinely available
  • Tell the public how to access the information and what it might cost.

Skills Development Scotland has adopted the Model Publication Scheme 2015 produced by the Scottish Information Commissioner.

Access our Guide to Information available through our Publication Scheme.

FOISA gives you the right to ask for information we hold. The Act states that if you ask for information your request must be in a permanent form which can be used for reference - usually in writing or by email, stating your name and address. We try to be as open as possible. If you would like to request information, please get in touch.

Email:
Kenneth MacEachen
FOI@sds.co.uk

Charging

You will not have to pay a fee to access your personal information (or to exercise any of your other rights set out below). However, we may charge a reasonable fee based on administrative costs if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. 

Right of Appeal

If we withhold information we will tell you why and give you details of how to request a review.

If following any review you remain dissatisfied with our response, you are entitled to appeal to the Scottish Information Commissioner. Such an application should be sent to the below address.

Write to:
Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews, Fife
KY16 9DS

Tel: 01334 464610
Fax: 01334 464611  

Email: enquiries@itspublicknowledge.info

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